Effective Date: 18/04/2026

Welcome to the website of Aircon Gurgaon (“Company”, “we”, “our”, or “us”). These Terms of Use govern your access to and use of our website and services. By using our website or booking our services, you agree to comply with these terms.

1. Business Identity

Aircon Gurgaon operates as a service provider for air conditioning installation, repair, and maintenance services in Gurgaon and surrounding areas.

Please note: All invoices and billing will be issued under the name Star Aircon.

2. Services

We provide:

  • Air conditioner installation
  • Repair and servicing
  • Maintenance contracts (AMC)
  • Gas refilling and troubleshooting

Service availability may vary based on location, technician availability, and operational conditions.

3. Booking and Payments

  • Customers can book services through our website, phone, or other communication channels.
  • Pricing may vary depending on the type of service, brand, and condition of the appliance.
  • Final charges will be confirmed after inspection (if applicable).
  • Payments must be made upon completion of service unless otherwise agreed.
  • All official bills/invoices will be issued under Star Aircon.

4. Cancellation and Refund Policy

  • Bookings can be cancelled prior to technician dispatch without any charge.
  • If a technician has already been assigned or dispatched, a visit charge may apply.
  • Refunds (if applicable) will be processed within a reasonable timeframe.

5. Warranty and Liability

Service warranty (if provided) is limited to the specific work performed.

  • Warranty does not cover:
  • Misuse or mishandling by the customer
  • Pre-existing issues not addressed during service
  • Electrical fluctuations or external damage
  • We are not liable for indirect, incidental, or consequential damages.

6. User Responsibilities

By using our services, you agree:

  • To provide accurate information during booking
  • To ensure safe access to the service location
  • Not to misuse or attempt fraudulent activities

7. Pricing and Changes

  • Prices are subject to change without prior notice.
  • Promotional offers (if any) are time-limited and subject to specific terms.

8. Intellectual Property

All content on this website (text, logos, images) is the property of Aircon Gurgaon and may not be copied, reused, or distributed without permission.

9. Third-Party Platforms (Google & Meta Ads)

  • Our services may be promoted via platforms such as Google and Meta (Facebook/Instagram).
  • Clicking on ads or interacting with campaigns does not guarantee service availability.
  • Any disputes must be resolved directly with Aircon Gurgaon, not with advertising platforms.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be responsible for delays due to unforeseen circumstances (traffic, weather, etc.).
  • Our total liability shall not exceed the amount paid for the service.

11. Privacy

Your use of our website is also governed by our Privacy Policy. We collect and use data only for service-related purposes.

12. Termination

We reserve the right to:

  • Refuse service to anyone for valid reasons
  • Suspend or terminate access to our website for misuse

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of Gurgaon courts.

14. Contact Information

For any queries or concerns, you may contact us:

Aircon Gurgaon

Phone: +91-8178181922

Email: info@aircongurgaon.in

Address: Fazilpur Village, Sector 71, Gurgaon, Haryana, India

15. Changes to Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of the revised Terms.

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Use.