Effective Date: 18/04/2026

Aircon Gurgaon (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Business Identity

Aircon Gurgaon provides air conditioning services in Gurgaon and nearby areas.

Please note: All billing and invoices are issued under the name Star Aircon.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Service address

b) Service Information

  • AC type, brand, and issue details
  • Service history

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies and tracking tools)

3. How We Use Your Information

We use your information to:

  • Process service bookings and requests
  • Contact you regarding appointments and support
  • Provide invoices (under Star Aircon)
  • Improve our services and website experience
  • Run and optimize advertising campaigns (Google & Meta)
  • Send service updates, offers, or important notifications

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Measure advertising performance
  • We may use tools such as:
  • Google Ads tracking
  • Meta (Facebook/Instagram) Pixel
  • You can control or disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Service technicians and staff for service fulfillment
  • Payment or billing providers
  • Advertising platforms (Google, Meta) for campaign optimization
  • Legal authorities if required by law

6. Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary for:

  • Providing services
  • Legal and accounting purposes
  • Resolving disputes

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website or ads may contain links to third-party platforms. We are not responsible for the privacy practices of those external websites.

10. Advertising and Remarketing

We may use your data for advertising purposes, including:

  • Showing relevant ads on Google and Meta platforms
  • Remarketing campaigns based on your interaction with our website
  • These platforms may use cookies and tracking technologies to display ads based on your previous visits.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

  • Aircon Gurgaon
  • Phone: +91-8178181922
  • Email: info@aircongurgaon.in

Address: Fazilpur Village, Sector 71, Gurgaon, Haryana, India

By using our website and services, you agree to the terms of this Privacy Policy.